Factory Improvement Services
Our Factory Improvement Services assist your suppliers’ factories in continuously improving to meet your quality and compliance standards, as well as international requirements. When you receive an audit report and Corrective Action Plan (CAP), our joint work to improve your supplier’s factory begins. Our Factory Improvement Services focus on ethical compliance, structural safety, and environmental management.
Driving Improvement in Real Time
Our Factory Improvement Programs follow a standard audit path and focus on the Corrective Action Planning process to implement durable and sustainable improvement, with clear timelines and chains of responsibility. Working based on the audit results, WHP experts assist the implementation of CAPs and Improvement Programs, supporting you and your supplier every step of the way. We analyze the underlying causes of existing non-compliances and help the factory take the necessary measures to eliminate them and prevent future failures.
Coordination, Training, and Support
Our Factory Improvement programs are designed in close collaboration with your CSR team, implemented by WHP Technical Experts, and coordinated by your dedicated Account Manager. An experienced WHP auditor will be available to answer any technical questions arising in the scope of the program. We also provide training for senior management, owners, line supervisors, and factory staff in the issues of quality control and compliance to help minimize future risks and prevent reoccurrence of past failures.
Follow-Up and Completion
Consistent follow-up is the only way to guarantee that your supplier implements the necessary action outlined in the CAP. We help you establish effective communication with your suppliers and engage them in the quality and compliance management process, ensuring that the changes they make contribute to lasting improvement. Follow-up audits conducted at set intervals after the start of the improvement program give you a real-time view of the progress made by the supplier and help identify remaining gaps and areas of concern.